AyurBalance

Terms of Service / Privacy Policy / Cookie Policy

Terms of Ayurvedic Consultations

1. Scope of Services

As part of the AyurBalance practice, individual Ayurvedic consultations are offered in the form of one-to-one sessions. The purpose of these consultations is to support clients in improving their well-being and restoring their balance through lifestyle guidance, dietary recommendations, and natural methods that support the body in accordance with the principles of Ayurveda.

Each consultation is personalized and tailored to the client’s lifestyle, habits, and individual needs.

2. Nature of the Consultation

Ayurvedic consultations provided by AyurBalance are educational and advisory in nature. They do not constitute medical diagnosis, medical treatment, or medical advice, and they do not replace consultation with a physician or other qualified healthcare professional.

If you have a medical condition or health concerns, you should consult a qualified healthcare professional.

3. Client Responsibility

The client acknowledges that the results of the consultation may vary depending on individual circumstances and the degree to which lifestyle and dietary recommendations are implemented.

All recommendations provided during the consultation are intended as supportive guidance and do not guarantee specific results.

4. Confidentiality

All information shared during consultations, including details related to health, lifestyle, and dietary habits, is treated as confidential.

This information will not be disclosed to third parties without the client’s consent, except where disclosure is required by law.

5. Payments

The fee for the consultation should be paid no later than 48 hours before the scheduled appointment. Failure to make the payment within this time may result in the cancellation of the booking.

Upon request, an invoice for the service can be issued.

6. Cancellation or rescheduling

Consultation appointments may be rescheduled or cancelled free of charge up to 48 hours before the scheduled session.

Changes or cancellations made less than 48 hours before the appointment, as well as failure to attend a scheduled consultation (“no-show”), will result in a charge of 100% of the consultation fee.

7. Health Information

To ensure safety and an individualized approach, clients are asked to inform the practitioner of any significant health conditions, allergies, or medications that may influence the recommendations provided during the consultation.

Privacy Policy

1. Data controller
The controller of personal data is:

Anna Sulej – AyurBalance
Email: ayurbalance@gmail.com

2. What data do we collect?

When using this website, the following personal data may be collected:

  • name and surname
  • email address
  • phone number
  • information provided through contact forms
  • technical data related to website usage (such as IP address, visited pages, and time spent on the website)

The website may also use cookies and analytical tools.

3. Purpose of data processing

Personal data may be processed for the following purposes:

  • responding to inquiries and communicating with users
  • providing consultation services
  • sending educational materials or newsletters (if the user gives consent)
  • analysing website traffic and improving the quality of services
4. Legal basis for data processing

Personal data is processed in accordance with the General Data Protection Regulation (GDPR) based on:

  • user consent (Article 6(1)(a) GDPR)
  • the necessity to perform a contract or take steps prior to entering into a contract (Article 6(1)(b) GDPR)
  • the legitimate interests of the data controller (e.g., website analytics)
5. Data sharing

Personal data may be shared only with service providers supporting the operation of the website, such as:

  • analytics providers (e.g., Google Analytics)
  • payment service providers
  • technical service providers responsible for website maintenance
6. User rights

Users have the right to:

  • access their personal data
  • correct inaccurate data
  • restrict processing of their data
  • request deletion of their data
  • withdraw consent at any time
7. Data retention  

Personal data is stored only for the period necessary to fulfil the purpose for which it was collected or as required by applicable law.

8. Contact

For matters related to personal data protection, please contact the data controller at:

ayurbalance@gmail.com

Cookie Policy

The AyurBalance website uses cookies to ensure the proper functioning of the website and to improve the quality of the services provided.

1. What are cookies

Cookies are small text files stored on a user’s device when visiting a website. They allow websites to remember user preferences and analyze how the website is used.

2. Types of cookies we use
Essential Cookies

These cookies are necessary for the proper functioning of the website.

Analytical Cookies

These cookies help analyze how users interact with the website (for example, through tools such as Google Analytics) in order to improve website performance.

Functional Cookies

These cookies allow the website to remember user preferences and settings.

3. Managing Cookies

Users can change cookie settings in their web browser at any time, including blocking automatic cookie storage or deleting previously saved cookies.